Published on in Vol 12 (2026)
Preprints (earlier versions) of this paper are
available at
https://preprints.jmir.org/preprint/100828, first published
.

1 Department of Hospital Administration, Graduate School of Management, Pelita Harapan University, South Jakarta, Jakarta, Indonesia
2 Siloam Hospitals TB Simatupang, South Jakarta, Jakarta, Indonesia
3 JEC Eye Hospitals & Clinics, West Jakarta, Jakarta, Indonesia
