e.g. mhealth
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Skip search results from other journals and go to results- 31 Journal of Medical Internet Research
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However, misclassification remains a significant concern, prompting questions about whether the time-saving benefits of digital triage extend to improvements in patient outcomes and safety. Studies have reported instances of under-triage and over-triage with digital triage systems [21]. Under-triage is perhaps the more safety-critical concern, potentially delaying care for individuals with urgent clinical problems.
J Med Internet Res 2025;27:e69528
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A potential solution is to use diagnosis codes, which provide a clear and comprehensive reflection of a patient’s care needs compared to triage information. Using diagnosis codes provides a framework to understand population-level needs that may inform emergency care service delivery.
J Med Internet Res 2025;27:e73758
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Remote physiotherapist-led MSK triage is widely used to stratify patients to the correct level of care, and has proven effective in reducing waiting times, unwarranted variation in clinical pathways, clinician caseload, and cost [6-8]. However, the principal rate-limiting factor in delivering triage is the availability of staff [9].
J Med Internet Res 2025;27:e67269
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Key inclusion criteria were self-referred walk-in patients aged 18 years or older with sufficient German or English language proficiency, the ability to provide informed consent, and a treatment urgency rating of yellow, green, or blue according to the Manchester Triage System (ie, MTS 3-5, respectively) as assigned by the triage nurse.
J Med Internet Res 2025;27:e64028
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In addition, AI systems hold great promise to make patient flows more efficient at the admission of patients by improving triage [4,5].
Traditionally, triage involves a health care professional taking the patient’s medical history to systematically decide the optimal prioritization and assess the appropriate treatment for the patient.
J Med Internet Res 2025;27:e53741
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A triage system is a standardized system for rapid patient decision-making used in emergency departments (EDs) worldwide. Most systems classify patients into different emergency levels based on symptoms and clinical signs [1]. Triage systems are frequently established on the basis of expert opinion and may not consistently undergo validation [2]. Preventing triage misclassification is the main objective of triage.
J Med Internet Res 2024;26:e56382
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The triage (level/urgency of care to seek) and diagnostic accuracy of the GPT-3 model were recently compared with 5000 lay individuals using the internet and 21 practicing primary care physicians [4]. The triage ability of GPT-3 was significantly inferior to that of physicians, having similar accuracy to lay individuals. The diagnostic ability was close to but below that of physicians [4]. It is uncertain whether more recent frontier LLMs are still inferior to physicians on this benchmark.
J Med Internet Res 2024;26:e67409
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The triage app is developed using Google’s Flutter framework [18], which supports multiple platforms from a single codebase—an essential feature for training and future use by different organizations. The app’s user interface is designed for ease of use during triage, transitioning from flowchart-based designs to a page flow that represents the triage algorithms.
J Med Internet Res 2024;26:e65728
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They cannot show up physically at the OOH-PC service without a prior telephone triage call. Triage GPs perform telephone triage with the use of video (video contact) or without the use of video (telephone contact), but without a clinical decision support tool. When answering a telephone triage contact, the triage GP gathers information about the reason for the encounter. Based on this information and their clinical experience, the triage GP decides if the telephone triage contact is suitable for video use.
JMIR Hum Factors 2024;11:e52301
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Among the many possible uses for Chat GPT in medicine, patient triage is an interesting case study. AI-guided triage could be particularly useful in disaster medicine, where circumstances may require inexperienced health care providers to perform triage. One can imagine triage performed by AI where the provider enters patient information as text, and the patient’s triage code is outputted. This might allow physicians, first responders, nurses, or even the patients themselves to perform triage.
J Med Internet Res 2024;26:e55648
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