<?xml version="1.0" encoding="UTF-8"?><!DOCTYPE article PUBLIC "-//NLM//DTD Journal Publishing DTD v2.0 20040830//EN" "journalpublishing.dtd"><article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" dtd-version="2.0" xml:lang="en" article-type="letter"><front><journal-meta><journal-id journal-id-type="nlm-ta">JMIR Med Educ</journal-id><journal-id journal-id-type="publisher-id">mededu</journal-id><journal-id journal-id-type="index">20</journal-id><journal-title>JMIR Medical Education</journal-title><abbrev-journal-title>JMIR Med Educ</abbrev-journal-title><issn pub-type="epub">2369-3762</issn><publisher><publisher-name>JMIR Publications</publisher-name><publisher-loc>Toronto, Canada</publisher-loc></publisher></journal-meta><article-meta><article-id pub-id-type="publisher-id">v12i1e97664</article-id><article-id pub-id-type="doi">10.2196/97664</article-id><article-categories><subj-group subj-group-type="heading"><subject>Letter to the Editor</subject></subj-group></article-categories><title-group><article-title>Authors&#x2019; Reply: Big Data, Small Stories: Methodological Considerations for Using Social Media Analytics in Medical Education Research</article-title></title-group><contrib-group><contrib contrib-type="author" corresp="yes" equal-contrib="yes"><name name-style="western"><surname>Binsar</surname><given-names>Faisal</given-names></name><degrees>BEng, MSc, PhD</degrees><xref ref-type="aff" rid="aff1">1</xref><xref ref-type="fn" rid="equal-contrib1">*</xref></contrib><contrib contrib-type="author" equal-contrib="yes"><name name-style="western"><surname>Hamsal</surname><given-names>Mohammad</given-names></name><degrees>Prof Dr</degrees><xref ref-type="aff" rid="aff2">2</xref><xref ref-type="fn" rid="equal-contrib1">*</xref></contrib></contrib-group><aff id="aff1"><institution>Binus Online Learning, Management Department, Binus University</institution><addr-line>Jl. K. H. Syahdan No. 9, Kemanggisan, Palmerah</addr-line><addr-line>Jakarta</addr-line><addr-line>DKI Jakarta</addr-line><country>Indonesia</country></aff><aff id="aff2"><institution>Binus Business School Doctor of Research in Management, Management Department, Binus University</institution><addr-line>Jakarta</addr-line><addr-line>DKI Jakarta</addr-line><country>Indonesia</country></aff><contrib-group><contrib contrib-type="editor"><name name-style="western"><surname>Brini</surname><given-names>Stefano</given-names></name></contrib><contrib contrib-type="editor"><name name-style="western"><surname>Zelko</surname><given-names>Sofia</given-names></name></contrib></contrib-group><author-notes><corresp>Correspondence to Faisal Binsar, BEng, MSc, PhD, Binus Online Learning, Management Department, Binus University, Jl. K. H. Syahdan No. 9, Kemanggisan, Palmerah, Jakarta, DKI Jakarta, 11480, Indonesia, 62 215345830 ext 535, 62 215300244; <email>faisal.binsar@binus.ac.id</email></corresp><fn fn-type="equal" id="equal-contrib1"><label>*</label><p>all authors contributed equally</p></fn></author-notes><pub-date pub-type="collection"><year>2026</year></pub-date><pub-date pub-type="epub"><day>1</day><month>6</month><year>2026</year></pub-date><volume>12</volume><elocation-id>e97664</elocation-id><history><date date-type="received"><day>08</day><month>04</month><year>2026</year></date><date date-type="accepted"><day>05</day><month>05</month><year>2026</year></date></history><copyright-statement>&#x00A9; Faisal Binsar, Mohammad Hamsal. Originally published in JMIR Medical Education (<ext-link ext-link-type="uri" xlink:href="https://mededu.jmir.org">https://mededu.jmir.org</ext-link>), 1.6.2026. </copyright-statement><copyright-year>2026</copyright-year><license license-type="open-access" xlink:href="https://creativecommons.org/licenses/by/4.0/"><p>This is an open-access article distributed under the terms of the Creative Commons Attribution License (<ext-link ext-link-type="uri" xlink:href="https://creativecommons.org/licenses/by/4.0/">https://creativecommons.org/licenses/by/4.0/</ext-link>), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work, first published in JMIR Medical Education, is properly cited. The complete bibliographic information, a link to the original publication on <ext-link ext-link-type="uri" xlink:href="https://mededu.jmir.org/">https://mededu.jmir.org/</ext-link>, as well as this copyright and license information must be included.</p></license><self-uri xlink:type="simple" xlink:href="https://mededu.jmir.org/2026/1/e97664"/><related-article related-article-type="commentary article" ext-link-type="doi" xlink:href="10.2196/60452" xlink:title="Comment on" xlink:type="simple">https://mededu.jmir.org/2026/1/e60452</related-article><related-article related-article-type="commentary article" ext-link-type="doi" xlink:href="10.2196/94825" xlink:title="Comment on" xlink:type="simple">https://mededu.jmir.org/2026/1/e94825</related-article><kwd-group><kwd>Icarus paradox</kwd><kwd>aspirations</kwd><kwd>realities</kwd><kwd>medical education</kwd><kwd>student well-being</kwd><kwd>community perspective</kwd><kwd>online reviews</kwd></kwd-group></article-meta></front><body><p>We thank the correspondent for the thoughtful comments [<xref ref-type="bibr" rid="ref1">1</xref>] regarding our article on the Icarus paradox in Indonesia&#x2019;s specialist medical education system [<xref ref-type="bibr" rid="ref2">2</xref>]. We appreciate the opportunity to clarify several methodological aspects of our study, particularly concerning sentiment analysis and the interpretation of neutral discourse in large-scale online data.</p><p>Our study was anchored in the Icarus paradox framework, which we applied to the Indonesian specialist medical education system, a context where high aspirations often collide with systemic constraints. The primary objective was to capture the <italic>public pulse</italic> through social listening, a method that provides an unmediated reflection of societal discourse. We maintain that the core findings (identifying the tension between the prestige of specialization and the lived realities of the training system) remain robust. The correspondent&#x2019;s appreciation of this framework reinforces its utility in analyzing complex health care education phenomena [<xref ref-type="bibr" rid="ref2">2</xref>].</p><p>Brand24 was selected as the primary social-listening tool because it supports large-scale multilingual data collection, including Indonesian-language online discourse. This enabled the analysis of 5047 public responses across digital platforms.</p><p>To reduce the limitations of automated sentiment analysis, we implemented manual validation using two independent coders and conducted intercoder agreement checks following established qualitative standards [<xref ref-type="bibr" rid="ref3">3</xref>]. This process helped ensure that sentiment classification reflected contextual interpretation rather than solely algorithmic outputs.</p><p>Although neutral sentiment dominated the dataset, this did not indicate a lack of analytical value. Using NVivo 14 for thematic analysis [<xref ref-type="bibr" rid="ref3">3</xref>,<xref ref-type="bibr" rid="ref4">4</xref>], we identified latent structural tensions related to specialist training capacity, workload, and institutional imbalance that aligned with the Icarus paradox framework.</p><p>We acknowledge that the use of a single-method sentiment analysis approach is a limitation of the study [<xref ref-type="bibr" rid="ref5">5</xref>,<xref ref-type="bibr" rid="ref6">6</xref>]. Future research may benefit from more advanced models capable of distinguishing informational neutrality from subtle positive or negative orientations in online discourse.</p><p>We appreciate the correspondent&#x2019;s methodological reflections and agree that combining automated sentiment analysis with qualitative validation remains essential in digital health research. Our study represents an initial effort to integrate social listening and thematic analysis in examining tensions within specialist medical education in Indonesia. We hope future studies will continue refining these approaches to better understand public discourse in health care education systems.</p></body><back><fn-group><fn fn-type="conflict"><p>None declared.</p></fn></fn-group><ref-list><title>References</title><ref id="ref1"><label>1</label><nlm-citation citation-type="journal"><person-group person-group-type="author"><name name-style="western"><surname>Li</surname><given-names>X</given-names> </name><name name-style="western"><surname>Wang</surname><given-names>R</given-names> </name></person-group><article-title>Big data, small stories: methodological considerations for using social media analytics in medical education research</article-title><source>JMIR Med Educ</source><year>2026</year><volume>12</volume><fpage>e94825</fpage><pub-id pub-id-type="doi">10.2196/94825</pub-id></nlm-citation></ref><ref id="ref2"><label>2</label><nlm-citation citation-type="journal"><person-group person-group-type="author"><name name-style="western"><surname>Binsar</surname><given-names>F</given-names> </name><name name-style="western"><surname>Hamsal</surname><given-names>M</given-names> </name></person-group><article-title>Exploring the Icarus paradox in Indonesia&#x2019;s specialist medical education system using the public perspective from online media: convergent mixed methods study</article-title><source>JMIR Med Educ</source><year>2026</year><month>01</month><day>26</day><volume>12</volume><fpage>e60452</fpage><pub-id pub-id-type="doi">10.2196/60452</pub-id><pub-id pub-id-type="medline">41587450</pub-id></nlm-citation></ref><ref id="ref3"><label>3</label><nlm-citation citation-type="book"><person-group person-group-type="author"><name name-style="western"><surname>Jackson</surname><given-names>K</given-names> </name><name name-style="western"><surname>Bazeley</surname><given-names>P</given-names> </name></person-group><source>Qualitative Data Analysis With NVivo</source><year>2019</year><edition>3</edition><publisher-name>Sage Publications</publisher-name><pub-id pub-id-type="other">978-1526449931</pub-id></nlm-citation></ref><ref id="ref4"><label>4</label><nlm-citation citation-type="journal"><person-group person-group-type="author"><name name-style="western"><surname>Limna</surname><given-names>P</given-names> </name></person-group><article-title>The impact of NVivo in qualitative research: perspectives from graduate students</article-title><source>J Appl Learning Teaching</source><year>2023</year><month>08</month><volume>6</volume><issue>2</issue><pub-id pub-id-type="doi">10.37074/jalt.2023.6.2.17</pub-id></nlm-citation></ref><ref id="ref5"><label>5</label><nlm-citation citation-type="journal"><person-group person-group-type="author"><name name-style="western"><surname>Bandorski</surname><given-names>D</given-names> </name><name name-style="western"><surname>Kurniawan</surname><given-names>N</given-names> </name><name name-style="western"><surname>Baltes</surname><given-names>P</given-names> </name><etal/></person-group><article-title>Contraindications for video capsule endoscopy</article-title><source>World J Gastroenterol</source><year>2016</year><month>12</month><day>7</day><volume>22</volume><issue>45</issue><fpage>9898</fpage><lpage>9908</lpage><pub-id pub-id-type="doi">10.3748/wjg.v22.i45.9898</pub-id><pub-id pub-id-type="medline">28018097</pub-id></nlm-citation></ref><ref id="ref6"><label>6</label><nlm-citation citation-type="book"><person-group person-group-type="author"><name name-style="western"><surname>Zhang</surname><given-names>L</given-names> </name><name name-style="western"><surname>Liu</surname><given-names>B</given-names> </name></person-group><person-group person-group-type="editor"><name name-style="western"><surname>Sammut</surname><given-names>C</given-names> </name><name name-style="western"><surname>Webb</surname><given-names>GI</given-names> </name></person-group><article-title>Sentiment analysis and opinion mining</article-title><source>Encyclopedia of Machine Learning and Data Mining</source><year>2017</year><fpage>1152</fpage><lpage>1161</lpage><pub-id pub-id-type="doi">10.1007/978-1-4899-7687-1_907</pub-id></nlm-citation></ref></ref-list></back></article>